Managed IT Services

Let us be your IT department! You can outsource everything from maintenance and ongoing end-user helpdesk support, to your network security and monitoring. Contact us today to get started!

Managed IT Services May Be the Solution You’re Looking For

If your IT team in Central Maryland is spending more time handling server maintenance, software installation, support calls, and other technology issues, instead of focusing on your internal projects, you may become frustrated with their lack of productivity. The solution to this is to outsource your IT with a managed IT services provider (MSP). You can outsource everything from maintenance and ongoing end-user helpdesk support, to your network security and monitoring. Some companies choose to work with a managed IT services provider to handle daily IT needs while their in-house team works on other issues. Others may partner with a service provider from the very beginning and have a small, or no, internal IT team of their own. Either way, the numerous benefits of working with a managed IT service can be quite substantial.

Who Should Work with a Managed IT Services Provider?

Any company in Central Maryland that has regular IT needs can partner with a managed IT services provider. This includes small businesses up to large corporations. Whether you need minor IT assistance here and there, or you want an IT partner to fully manage your day-to-day needs, a managed IT services provider can help with your IT support operations. These services are very flexible and scalable, so you can work out your exact IT support needs with your services provider. If those needs change later, the services you receive can be changed. Even if you have a full IT team that can easily handle your daily needs, you may still want to consider working with a managed IT service provider to provide an outside view of your security and operations. This can give you a unique look at your network that you wouldn’t otherwise get.

The Benefits of Managed IT Services

There are a number of benefits to working with a managed IT services provider in Central Maryland. First, you’re free to focus your entire team on your business and the projects that will allow you to grow. You can leave the IT support and IT work to your services provider. We have a full staff of experienced IT professionals and they have all of the tools needed to take care of everything technical for your company. The scalability and flexibility of these services is another major benefit. You can add or remove services as needed, growing your IT as your company grows. We will closely monitor your network for threats or risks, and we are there 24/7 for support, if needed. The peace of mind you’ll get knowing that your IT needs are all handled by experts is worth every penny.

How Managed IT Services Affect Your Budget

Another great benefit of working with a managed IT service provider in Central Maryland is how it affects your budget. All of the security, maintenance, and support is provided for one single fee, reducing the risk of unexpected budgetary issues. You won’t have to worry about paying employee salaries, benefits, and taxes to cover a “fully-burdened” employee’s costs. The fee also includes tools or software that the services provider needs. You’ll still have to pay for any hardware used in your office and for software licenses, but these costs can also be built into your service fee if you’d like. You’ll also avoid a number of other costs. For example, you won’t pay employee overtime, nor will you have the HR costs incurred during the interview and hiring process. You won’t need to buy office furniture or allocate workspace to an IT team, either. Everything is done for you, at one monthly flat-rate cost, and that can have a major positive impact on your budget and your business’ bottom line.

Benefits

  • Peace of mind
  • Predictable pricing
  • Labor is 100% covered
  • Access to 24/7/365 support
  • Increased efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Proactive monitoring and maintenance
  • Allows you to focus on running your business and not the technology
  • 24/7/365 monitoring

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

Exceed I.T. did just that... they exceeded my expectations! They provided our business with exceptional, professional service. But, what I was most impressed with was the level of communication and follow-up I've received since the work was completed. Their customer service is amazing. If you need IT help, they are the company to call.

Laura Office Manager
Dental Office

We are SO pleased to be working with Exceed I.T. We have 24/7 support and feel safe that they are looking out for all our computer and security needs. Finally finding a company that keeps track of aging equipment (often the cause of our issues), and keeps in touch with our current and future growth needs and ideas, is so important to us. Also, an invaluable resource for many of our other office needs. Our staff is so pleased that they are finally able to get their work done without being hung up with computer issues!

Lori Office Manager
Landscaping Company

I am extremely surprised that I am writing such a positive review for an I.T. company. We hired Exceed I.T to upgrade our business technology system and I am beyond impressed. Our technician, recognizing how little I know about I.T., was patient, informative, and knowledgeable. The whole process was simple and exceptional from the initial quote, to working around my employees and customers, to finding solutions to issues not event involved with their services. I especially appreciated the communication and follow up!

Laurel Co-Owner
Auto Repair Company